Each Firefly Coach has plenty of space for your baggage. In order for your trip to be as pleasant and safe as possible we ask you to read the following points carefully. Your ticket includes the free transport of:
- One suitcase or lockable carry bag under 20kg. This must be placed in the luggage compartment.
- One small handbag or carry bag under 5kg. This can be taken on board.
Please ensure that all of your luggage is labelled with your name, address and contact phone number to avoid any confusion. Our friendly drivers are more than happy to help you load your luggage into the luggage compartment . We strongly recommend you have an appropriate level of travel insurance.
Any extra pieces of luggage will be charged at $20 per piece. Each item must be clearly marked with your full name, address and contact number. Each extra piece of luggage must not exceed 20kg
Luggage exceeding the allowable limit and or exceeding normal sizes of luggage or any boxed item will be considered freight and charged accordingly, (e.g. Surfboards, ski equipment and musical instruments, bikes or freight) and depending on available space are not guaranteed to depart on requested service, may be held for next available service.
Bicycles of a standard size and without superstructure (max. 25kg) may be carried on most services depending on available space at an additional fee of $30. If sufficient space if not available the bicycle on the same service it may be held for the next available service.
Strollers, wheelchairs and walking aids will be carried free in the luggage area if travelling on the same service as the passenger and must be registered with us at least 36 hours before departure. Please note that due to safety reasons, wheelchairs can only be taken along if they are foldable and without an electric device if not required inside the vehicle.