Cancellation & Amendment Charges


Failure to travel - No Refund/Transfer

A change in travel date will incur a $15.00 transfer fee, per person, per sector

A change in travel date may also incur an upgrade fee, per person, per sector. An upgrade fee is only applicable if the new travel date selected is at a higher fare than the original travel date purchased.

Open tickets are valid for 3 months from the date of issue

All travel purchased on a Firefly Express service or Firefly Codeshared service is Non Refundable

A change of travel date and or service (transfer) requires a minimum of 48 hours notice, from the original travel date and time.

© Interbus Pty Ltd 2017